Fill more rooms at a better rate.
Hotel-grade revenue management, OTA distribution and 24/7 reservations support for independent and boutique properties — the commercial team of a major group, without the payroll.
The problem with being independent
You compete with groups that have a full commercial floor. You have a GM wearing six hats.
01 — Rate
Static pricing
Rates set at the start of the season and rarely touched. Compression nights get sold at the same price as a wet Tuesday.
02 — Distribution
Channel drift
Content out of date on half your OTAs, parity broken on the other half, and commission quietly eating the margin.
03 — Cover
Nobody after 6pm
Enquiries land overnight and get answered the next morning — by which point the guest has booked the hotel down the road.
How it works
Three moves to a commercial function your hotel couldn’t otherwise afford.
Commercial audit
We review your rate strategy, channel mix, content and reviews, then hand you the findings whether you hire us or not.
We take the desk
A revenue manager, a distribution specialist and 24/7 reservations cover slot in alongside your on-property team.
You run the hotel
Your GM goes back to guests and staff instead of spreadsheets and extranets. We report weekly.
What we run for you
Every night priced on its own merit
Hotel revenue management
A dedicated revenue manager working your forecast, your rate plans and your segments — daily.
- Daily rate and inventory decisions across every room type
- Comp set and market monitoring with demand-based rate shifts
- 12-month forecasting, budget support and event-calendar strategy
- Weekly RevPAR, ADR and occupancy reporting with the reasoning behind it
Seen everywhere, sold at the right price
Distribution & OTA marketing
Your channel mix, managed as a strategy instead of a set of logins.
- Booking.com, Expedia, Airbnb and direct — content, ranking and parity
- Room-type descriptions and photography sequenced to convert
- Channel manager and PMS kept clean, connected and in sync
- Commission-mix analysis that steadily shifts volume to direct
An enquiry answered is a room sold
Reservations & guest support
Overflow and out-of-hours cover in your hotel’s voice, so nothing sits unanswered until morning.
- 24/7 cover across OTA messaging, email and enquiry forms
- Group, corporate and long-stay enquiries qualified and quoted
- Pre-arrival upsells — late checkout, upgrades, breakfast, parking
- Review responses and reputation management across every platform
Hotel people, not software
Meet the team
The same team behind The Hosting Helper — with careers that started inside hotel groups, not apps.
Alex
CEO / Founder
A decade scaling accommodation businesses across London and Vancouver, including COO of a 300-property operation.
Subhodeep
Head of Revenue
Seven years in revenue management, built at Marriott International and Radisson Hotel Group. 7,000+ properties priced.
Virginia
Head of Operations
A hospitality career built in hotels around the world, now specialising in guest experience, quality and account management.
A commercial team, on a flat fee
A fixed monthly fee, not a share of your revenue. Every point of RevPAR we add stays on your P&L.
Boutique — up to 30 keys
From $1,000
Per property, per month
- Dedicated revenue manager
- Full OTA distribution & content management
- 24/7 reservations & guest messaging cover
- Review responses & reputation management
- Tech stack at our partner rates
- Weekly performance reporting
- Monthly commercial meeting
Group — 30+ keys or multi-property
Let’s talk
Scoped to your portfolio
- Everything in Boutique
- Cluster revenue strategy across properties
- Weekly commercial meetings & board-ready reporting
- Segment strategy — corporate, group, long-stay
- Annual budget & forecast build
- Owner and asset-manager reporting handled
FAQs
Do you replace our front desk?
No. Your on-property team stays exactly where it is. We take the commercial work — revenue, distribution, reservations overflow and out-of-hours — that most independent hotels can’t justify hiring for.
Which PMS and channel managers do you work with?
We work in whatever you already run. If your current stack is holding you back we’ll say so and handle the migration — but we won’t force one to suit us.
How long does onboarding take?
Typically two weeks from signature: system access, a full commercial audit, then rate and distribution changes start going live in week two.
Do you take a share of revenue?
Never. A flat monthly fee, quoted on the size of the property. Everything we add to RevPAR stays with you.
How does this relate to The Hosting Helper?
Same company, same team. The Hosting Helper serves short-term rental hosts and managers; The Hotel Helper is the hotel arm. If you run both, we can cover both under one agreement.
Start with the commercial audit
We’ll review your rate strategy, channel mix and content, and hand you the findings — whether you hire us or not.
Book a call
The Hotel Helper 